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Customer retention
Results: 471

#	Item
431	13515_NC_MasterLogo_CMYK-NewArrow-Style Add to Reading List Source URL: www.netcall.com Language: English - Date: 2014-04-17 12:20:26 Consumer behaviour Customer experience Customer engagement Customer satisfaction Direct marketing Customer service Customer retention Call centre Customer Marketing Business Customer experience management
432	SERVICE 2020: RETURN ON SERVICE A BDO REPORT Add to Reading List Source URL: www.bdo.com.sg Language: English - Date: 2014-01-29 02:54:31 Customer experience management Customer satisfaction Customer service Customer experience Customer retention Loyalty business model Customer equity Customer engagement Service quality Business Marketing Consumer behaviour
433	Ongoing Commitment to Customers and Employees Creates Supportive Climate for Idea Generation at Admiral Metals A GBMP Client Case Study Since 1950, Admiral Metals, headquartered in Woburn, MA, has built its reputation as Add to Reading List Source URL: www.gbmp.org Language: English - Date: 2014-06-07 13:58:13 Loyalty business model Customer retention Customer service Customer relationship management Service-profit chain Business Marketing Customer experience management
434	Winner of the Best Paper Award at the 10th International Research Seminar in Service Management, La Londe (France) Why Service Recovery Fails Stefan Michel, David Bowen and Robert Johnston Add to Reading List Source URL: www.dienstleistungsmarketing.ch Language: English - Date: 2008-09-07 09:54:54 Paradoxes Service recovery paradox Customer retention Customer Business Consumer behaviour Marketing
435	Dedicated to Your CMMS Success for Over 25 years 438 N. Elmwood Road Suite 201 Marlton, NJ[removed]Phone[removed] Add to Reading List Source URL: www.emaint.com Language: English - Date: 2011-11-04 16:42:50 Information technology management Management Enterprise asset management Computerized maintenance management system Customer retention Vocus Rackspace Asset management Business software Business Maintenance
436	1 The MONEY is in Retention. Start There. Harvest the GOLD in the BIG Data Blizzard. Thrive in the Relationship Age. Compete on Relationships Add to Reading List Source URL: svforum.org Language: English - Date: 2014-03-07 15:03:19 Customer relationship management Data mining Customer satisfaction research Customer attrition Relationship marketing Business Marketing Customer lifetime value
437	Technion – Israel Institute of Technology The Faculty of Industrial Engineering and Management Exceeding Customer Expectations In Telephone Service Add to Reading List Source URL: psychology.technion.ac.il Language: English - Date: 2008-08-09 08:24:56 Social psychology Industrial engineering Quality management Service quality Customer satisfaction Customer retention Customer service Emotional contagion Service Business Marketing Consumer behaviour
438	Microsoft Word - FINAL for website May 2012_revised 6-14.docx Add to Reading List Source URL: www.oregon.gov Language: English - Date: 2012-06-25 18:43:44 Management Strategic management Customer experience Business model Customer retention Marketing Business Customer experience management
439	HomeServe plc Preliminary results for the year ended 31 March 2014 Revenue 2014 £568.3m Add to Reading List Source URL: www.homeserveplc.com Language: English - Date: 2014-05-20 02:03:40 Homeserve Business intelligence Consumer behaviour Customer attrition Customer retention Marketing Business Retention rate
440	HS06601 Interim Results Nov[removed]indd Add to Reading List Source URL: www.homeserveplc.com Language: English - Date: 2013-11-19 04:01:59 Customer satisfaction Profit Tax Business Consumer behaviour Retention rate

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